Showroom Customer Service Representative
Charlottesville, VA Charlottesville, VA Full-time Full-time $33,000 - $55,000 a year $33,000 - $55,000 a year 14 hours ago 14 hours ago 14 hours ago Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets.
Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products.
From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative.
This is an hourly position eligible for kickers.
For reference, the estimated total compensation range is $33k-$55k annually.
Responsibilities:
Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements:
A college degree, or working towards a degree is helpful for this position, but comparable industry knowledge and experience would also be considered.
Customer service experience is required Sales experience is preferred A positive attitude and an eagerness to learn are a must! A successful associate will be results oriented, able to meet goals, build relationships, and enjoy a team environment.
Excellent communication, time management and organizational skills Cheerful personality Ambition to succeed General digital literacy Self-Motivator Ability to multi-task Passion, courtesy and articulation Ability to learn quickly Service minded, ambitious and congenial Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families--geared toward benefits, wellness, financial protection, and retirement savings.
Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more! Job Type:
Full-time Salary:
$33,000.
00 - $55,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products.
From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative.
This is an hourly position eligible for kickers.
For reference, the estimated total compensation range is $33k-$55k annually.
Responsibilities:
Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements:
A college degree, or working towards a degree is helpful for this position, but comparable industry knowledge and experience would also be considered.
Customer service experience is required Sales experience is preferred A positive attitude and an eagerness to learn are a must! A successful associate will be results oriented, able to meet goals, build relationships, and enjoy a team environment.
Excellent communication, time management and organizational skills Cheerful personality Ambition to succeed General digital literacy Self-Motivator Ability to multi-task Passion, courtesy and articulation Ability to learn quickly Service minded, ambitious and congenial Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families--geared toward benefits, wellness, financial protection, and retirement savings.
Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more! Job Type:
Full-time Salary:
$33,000.
00 - $55,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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